Problems loading the data

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Die letzten Beiträge des Themas

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Ansicht erweitern Die letzten Beiträge des Themas: Problems loading the data

Re: Problems loading the data

von no_one » 07 Jul 2014, 23:29

jho hat geschrieben:I also had the exact same problem downloading data using TVBrowser 3.4 and ShedulesDirect 3.1.2.1 on Windows 8.1.
I was able to get it working again by uninstalling java 8u5 and installing java 7u60. After that everything works as expected.
Thanks jho, that works for me as well.

Re: Problems loading the data

von jho » 05 Jul 2014, 14:47

I also had the exact same problem downloading data using TVBrowser 3.4 and ShedulesDirect 3.1.2.1 on Windows 8.1.
I was able to get it working again by uninstalling java 8u5 and installing java 7u60. After that everything works as expected.

Re: Problems loading the data

von no_one » 21 Jun 2014, 03:18

Sure, please see below (I had to remove the links):

Code: Alles auswählen

9:09:04 PM INFO: Using timezone Eastern Standard Time

9:09:04 PM INFO: Deleting expired TV listings...

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\ListViewPlugin.jar - 3.2.6.0

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\SchedulesDirectDataService.jar - 3.1.2.0

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\SimpleMarkerPlugin.jar - 3.2.3.5

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\TvBrowserDataService.jar - 3.0.7.1

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\WebPlugin.jar - 3.1.1.0

9:09:04 PM INFO: Loading TV listings service...

9:09:04 PM INFO: Loading Look&Feel...

9:09:04 PM INFO: setting look and feel to com.jgoodies.looks.windows.WindowsLookAndFeel

9:09:04 PM INFO: Loading plugins...

9:09:04 PM INFO: Activating plugin java.simplemarkerplugin.SimpleMarkerPlugin

9:09:04 PM INFO: Loading Icon from C:\Program Files (x86)\TV-Browser\icons\Tango.zip

9:09:04 PM INFO: Activating plugin java.webplugin.WebPlugin

9:09:04 PM INFO: Activating plugin java.listviewplugin.ListViewPlugin

9:09:04 PM INFO: Checking TV listings inventory...

9:09:04 PM INFO: Starting up...

9:09:05 PM WARNING: Key 'MainFrame.menuinfo.restart' not found in resource bundle 'tvbrowser.ui.mainframe.mainframe'

9:09:06 PM INFO: Java 6 Tray inited.

9:09:06 PM INFO: using default system tray

9:09:06 PM INFO: platform independent mode is OFF

9:09:06 PM INFO: Setting frame size and location

9:09:06 PM INFO: Loading the not subscribed services and channels

9:09:06 PM INFO: Loading of all channels complete

9:09:21 PM INFO: Progress: Loading SchedulesDirect data

9:09:25 PM SEVERE: Problems loading the data, maybe username/passwort wrong or communication error.
net.sf.xtvdclient.xtvd.DataDirectException: java.lang.NullPointerException
	at net.sf.xtvdclient.xtvd.SOAPRequest.processError(SOAPRequest.java:596)
	at net.sf.xtvdclient.xtvd.SOAPRequest.readSOAPResponse(SOAPRequest.java:553)
	at net.sf.xtvdclient.xtvd.SOAPRequest.getData(SOAPRequest.java:306)
	at schedulesdirectdataservice.SchedulesDirectDataService.updateTvData(SchedulesDirectDataService.java:131)
	at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.updateTvData(DefaultTvDataServiceProxy.java:98)
	at tvbrowser.core.TvDataUpdater.downloadTvData(TvDataUpdater.java:258)
	at tvbrowser.ui.mainframe.MainFrame$38.run(MainFrame.java:2311)
Caused by: java.lang.NullPointerException
	at java.io.Reader.<init>(Unknown Source)
	at java.io.InputStreamReader.<init>(Unknown Source)
	at net.sf.xtvdclient.xtvd.SOAPRequest.getReader(SOAPRequest.java:636)
	at net.sf.xtvdclient.xtvd.SOAPRequest.processError(SOAPRequest.java:572)
	... 6 more

9:09:27 PM INFO: Progress: 

9:09:27 PM INFO: Progress: Finding mirror for group Main channels  ...

9:09:27 PM INFO: Loading MirrorDate from link_tvbrowser.giesecke.org/main_lastupdate

9:09:28 PM INFO: Done !

9:09:28 PM INFO: Using mirror link_tvbrowser.giesecke.org/

9:09:28 PM INFO: Downloading 'link_tvbrowser.giesecke.org/main_channellist.gz' to 'C:\Users\NA\AppData\Roaming\TV-Browser\tvdata\tvbrowserdataservice.TvBrowserDataService\main_channellist.gz.new'

9:09:28 PM INFO: Progress: Preparing download ...

9:09:28 PM INFO: Progress: Downloading TV listings...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_ard_base_update_7.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-20_de_zdf_picture00-16_update_2.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-20_de_ard_picture00-16_update_1.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-19_de_zdf_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_ard_more16-00_update_3.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_zdf_more16-00_update_3.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_ard_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-22_de_zdf_base_update_2.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-22_de_zdf_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_ard_base_update_5.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_zdf_more16-00_update_4.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_ard_more16-00_update_2.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_ard_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-24_de_zdf_base_update_4.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-25_de_ard_base_update_6.prog.gz...

9:09:29 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-25_de_ard_picture16-00_full.prog.gz...

9:09:30 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-26_de_zdf_base_update_3.prog.gz...

9:09:30 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_zdf_picture00-16_update_1.prog.gz...

9:09:31 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_ard_picture00-16_update_2.prog.gz...

9:09:31 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_zdf_picture16-00_update_1.prog.gz...

9:09:31 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_ard_picture16-00_update_1.prog.gz...

9:09:33 PM INFO: Progress: Updating database...

9:09:33 PM INFO: Progress: 

9:09:33 PM INFO: Progress: Calculating new entries in the database

9:09:33 PM INFO: Progress: 

9:10:29 PM INFO: Finishing plugins

9:10:29 PM INFO: Deactivating plugin java.simplemarkerplugin.SimpleMarkerPlugin

9:10:29 PM INFO: Deactivating plugin java.webplugin.WebPlugin

9:10:29 PM INFO: Deactivating plugin java.listviewplugin.ListViewPlugin

9:10:29 PM INFO: Shutting down plugin java.simplemarkerplugin.SimpleMarkerPlugin

9:10:29 PM INFO: Shutting down plugin java.webplugin.WebPlugin

9:10:29 PM INFO: Shutting down plugin java.listviewplugin.ListViewPlugin

9:10:29 PM INFO: Storing dataservice settings

9:10:29 PM INFO: Channel Settings (day light saving time corrections/icons)

9:10:29 PM INFO: Storing window size and location

9:10:29 PM INFO: Storing settings

9:10:29 PM INFO: Storing window settings

9:10:29 PM INFO: Closing TV data base

9:10:29 PM INFO: Quitting

Re: Problems loading the data

von Jo » 20 Jun 2014, 22:34

Could you enable Logging and post it here when the error occurs.

Re: Problems loading the data

von no_one » 20 Jun 2014, 17:55

Thanks for your reply; yes, I get data from EPGfree without any problems.

Re: Problems loading the data

von Jo » 20 Jun 2014, 16:27

Do you get other data in TV-Browser from other plugins?

Re: Problems loading the data

von no_one » 20 Jun 2014, 13:42

Yes I do (I can login on the web).

Re: Problems loading the data

von Jo » 20 Jun 2014, 13:33

Do you have a still valid account and with correct username/password?

Re: Problems loading the data

von no_one » 20 Jun 2014, 00:11

Hi,

for something like a week I have been unable to update listings as well; I am wondering if I am having the same or a similar issue? I tried the updated plugin, but no change - I also tried re-installing TV-Browser.

Is there anything else I can /should try?

The error message is:

Problems loading the data, maybe username/passwort wrong or communication error.

----- Start of stacktrace -----
net.sf.xtvdclient.xtvd.DataDirectException: java.lang.NullPointerException
at net.sf.xtvdclient.xtvd.SOAPRequest.processError(SOAPRequest.java:596)
at net.sf.xtvdclient.xtvd.SOAPRequest.readSOAPResponse(SOAPRequest.java:553)
at net.sf.xtvdclient.xtvd.SOAPRequest.getData(SOAPRequest.java:306)
at schedulesdirectdataservice.SchedulesDirectDataService.updateTvData(SchedulesDirectDataService.java:131)
at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.updateTvData(DefaultTvDataServiceProxy.java:98)
at tvbrowser.core.TvDataUpdater.downloadTvData(TvDataUpdater.java:258)
at tvbrowser.ui.mainframe.MainFrame$38.run(MainFrame.java:2311)
Caused by: java.lang.NullPointerException
at java.io.Reader.<init>(Unknown Source)
at java.io.InputStreamReader.<init>(Unknown Source)
at net.sf.xtvdclient.xtvd.SOAPRequest.getReader(SOAPRequest.java:636)
at net.sf.xtvdclient.xtvd.SOAPRequest.processError(SOAPRequest.java:572)
... 6 more


Caused by:
java.lang.NullPointerException
at java.io.Reader.<init>(Unknown Source)
at java.io.InputStreamReader.<init>(Unknown Source)
at net.sf.xtvdclient.xtvd.SOAPRequest.getReader(SOAPRequest.java:636)
at net.sf.xtvdclient.xtvd.SOAPRequest.processError(SOAPRequest.java:572)
at net.sf.xtvdclient.xtvd.SOAPRequest.readSOAPResponse(SOAPRequest.java:553)
at net.sf.xtvdclient.xtvd.SOAPRequest.getData(SOAPRequest.java:306)
at schedulesdirectdataservice.SchedulesDirectDataService.updateTvData(SchedulesDirectDataService.java:131)
at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.updateTvData(DefaultTvDataServiceProxy.java:98)
at tvbrowser.core.TvDataUpdater.downloadTvData(TvDataUpdater.java:258)
at tvbrowser.ui.mainframe.MainFrame$38.run(MainFrame.java:2311)
----- End of stacktrace -----

Re: Problems loading the data

von gcar » 17 Jun 2014, 03:32

After uninstalling again and removing all data references from the registry and then reinstalling, I am now getting channels and am in the process of customizing channel names and numbers. The plugin is 3.1.2.1. Thank you.

Re: Problems loading the data

von Jo » 15 Jun 2014, 12:43

Could you take a look at Settings, Plugins and tell the version number of the plugin? It should be 3.1.2.1

Re: Problems loading the data

von gcar » 15 Jun 2014, 02:07

Not sure because I uninstalled, deleted all data and reinstalled so do not have access to that error message. But here is a copy of the new error message from the new install:
Problems loading the data, maybe username/passwort wrong or communication error.

----- Start of stacktrace -----
net.sf.xtvdclient.xtvd.DataDirectException
at net.sf.xtvdclient.xtvd.SOAPRequest.readSOAPResponse(SOAPRequest.java:550)
at net.sf.xtvdclient.xtvd.SOAPRequest.getData(SOAPRequest.java:306)
at schedulesdirectdataservice.SchedulesDirectDataService.getChannels(SchedulesDirectDataService.java:615)
at schedulesdirectdataservice.SchedulesDirectDataService.checkForAvailableChannels(SchedulesDirectDataService.java:570)
at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.checkForAvailableChannels(DefaultTvDataServiceProxy.java:152)
at tvbrowser.core.tvdataservice.ChannelGroupManager.checkForAvailableGroupsAndChannels(ChannelGroupManager.java:156)
at tvbrowser.ui.configassistant.AuthenticationChannelCardPanel$1.run(AuthenticationChannelCardPanel.java:129)
at util.ui.progress.ProgressWindow$1.run(ProgressWindow.java:80)
Caused by: java.lang.NullPointerException
at net.sf.xtvdclient.xtvd.datatypes.Lineup.setDevice(Lineup.java:269)
at net.sf.xtvdclient.xtvd.parser.AbstractParser.getLineup(AbstractParser.java:239)
at net.sf.xtvdclient.xtvd.parser.AbstractParser.getLineup(AbstractParser.java:215)
at net.sf.xtvdclient.xtvd.parser.XtvdParser.parseLineups(XtvdParser.java:242)
at net.sf.xtvdclient.xtvd.parser.XtvdParser.parseXTVD(XtvdParser.java:114)
at net.sf.xtvdclient.xtvd.SOAPRequest.readSOAPResponse(SOAPRequest.java:541)
... 7 more


Caused by:
java.lang.NullPointerException
at net.sf.xtvdclient.xtvd.datatypes.Lineup.setDevice(Lineup.java:269)
at net.sf.xtvdclient.xtvd.parser.AbstractParser.getLineup(AbstractParser.java:239)
at net.sf.xtvdclient.xtvd.parser.AbstractParser.getLineup(AbstractParser.java:215)
at net.sf.xtvdclient.xtvd.parser.XtvdParser.parseLineups(XtvdParser.java:242)
at net.sf.xtvdclient.xtvd.parser.XtvdParser.parseXTVD(XtvdParser.java:114)
at net.sf.xtvdclient.xtvd.SOAPRequest.readSOAPResponse(SOAPRequest.java:541)
at net.sf.xtvdclient.xtvd.SOAPRequest.getData(SOAPRequest.java:306)
at schedulesdirectdataservice.SchedulesDirectDataService.getChannels(SchedulesDirectDataService.java:615)
at schedulesdirectdataservice.SchedulesDirectDataService.checkForAvailableChannels(SchedulesDirectDataService.java:570)
at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.checkForAvailableChannels(DefaultTvDataServiceProxy.java:152)
at tvbrowser.core.tvdataservice.ChannelGroupManager.checkForAvailableGroupsAndChannels(ChannelGroupManager.java:156)
at tvbrowser.ui.configassistant.AuthenticationChannelCardPanel$1.run(AuthenticationChannelCardPanel.java:129)
at util.ui.progress.ProgressWindow$1.run(ProgressWindow.java:80)
----- End of stacktrace -----

Re: Problems loading the data

von Jo » 12 Jun 2014, 11:23

The same error message or a similar? It should be impossible that the same error still occurs.

Re: Problems loading the data

von gcar » 12 Jun 2014, 02:32

I downloaded and replaced the file, as you suggested, but still the same error. So I deleted the 3.3 folder from my profile and replaced with an earlier (May) backup but still the same error so I do not think it is a problem with the days since the earlier backup did not contain any days in June. I am going to uninstall and reinstall to see if that solves the problem.

Re: Problems loading the data

von Jo » 11 Jun 2014, 18:26

Could you try it with this new version? Just remove the old file from the plugins directory and add this one.
SchedulesDirectDataService.jar
(281.13 KiB) 334-mal heruntergeladen

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