Problems loading the data

For talk and Help about everything concerning TV-Browser.
Jo
Site Admin
Beiträge: 10285
Registriert: 07 Apr 2006, 23:39

Re: Problems loading the data

Beitrag von Jo » 20 Jun 2014, 22:34

Could you enable Logging and post it here when the error occurs.

no_one
Newbie
Beiträge: 2
Registriert: 21 Jun 2014, 03:15

Re: Problems loading the data

Beitrag von no_one » 21 Jun 2014, 03:18

Sure, please see below (I had to remove the links):

Code: Alles auswählen

9:09:04 PM INFO: Using timezone Eastern Standard Time

9:09:04 PM INFO: Deleting expired TV listings...

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\ListViewPlugin.jar - 3.2.6.0

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\SchedulesDirectDataService.jar - 3.1.2.0

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\SimpleMarkerPlugin.jar - 3.2.3.5

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\TvBrowserDataService.jar - 3.0.7.1

9:09:04 PM INFO: Loaded plugin C:\Users\NA\AppData\Roaming\TV-Browser\3.3.3\plugins\WebPlugin.jar - 3.1.1.0

9:09:04 PM INFO: Loading TV listings service...

9:09:04 PM INFO: Loading Look&Feel...

9:09:04 PM INFO: setting look and feel to com.jgoodies.looks.windows.WindowsLookAndFeel

9:09:04 PM INFO: Loading plugins...

9:09:04 PM INFO: Activating plugin java.simplemarkerplugin.SimpleMarkerPlugin

9:09:04 PM INFO: Loading Icon from C:\Program Files (x86)\TV-Browser\icons\Tango.zip

9:09:04 PM INFO: Activating plugin java.webplugin.WebPlugin

9:09:04 PM INFO: Activating plugin java.listviewplugin.ListViewPlugin

9:09:04 PM INFO: Checking TV listings inventory...

9:09:04 PM INFO: Starting up...

9:09:05 PM WARNING: Key 'MainFrame.menuinfo.restart' not found in resource bundle 'tvbrowser.ui.mainframe.mainframe'

9:09:06 PM INFO: Java 6 Tray inited.

9:09:06 PM INFO: using default system tray

9:09:06 PM INFO: platform independent mode is OFF

9:09:06 PM INFO: Setting frame size and location

9:09:06 PM INFO: Loading the not subscribed services and channels

9:09:06 PM INFO: Loading of all channels complete

9:09:21 PM INFO: Progress: Loading SchedulesDirect data

9:09:25 PM SEVERE: Problems loading the data, maybe username/passwort wrong or communication error.
net.sf.xtvdclient.xtvd.DataDirectException: java.lang.NullPointerException
	at net.sf.xtvdclient.xtvd.SOAPRequest.processError(SOAPRequest.java:596)
	at net.sf.xtvdclient.xtvd.SOAPRequest.readSOAPResponse(SOAPRequest.java:553)
	at net.sf.xtvdclient.xtvd.SOAPRequest.getData(SOAPRequest.java:306)
	at schedulesdirectdataservice.SchedulesDirectDataService.updateTvData(SchedulesDirectDataService.java:131)
	at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.updateTvData(DefaultTvDataServiceProxy.java:98)
	at tvbrowser.core.TvDataUpdater.downloadTvData(TvDataUpdater.java:258)
	at tvbrowser.ui.mainframe.MainFrame$38.run(MainFrame.java:2311)
Caused by: java.lang.NullPointerException
	at java.io.Reader.<init>(Unknown Source)
	at java.io.InputStreamReader.<init>(Unknown Source)
	at net.sf.xtvdclient.xtvd.SOAPRequest.getReader(SOAPRequest.java:636)
	at net.sf.xtvdclient.xtvd.SOAPRequest.processError(SOAPRequest.java:572)
	... 6 more

9:09:27 PM INFO: Progress: 

9:09:27 PM INFO: Progress: Finding mirror for group Main channels  ...

9:09:27 PM INFO: Loading MirrorDate from link_tvbrowser.giesecke.org/main_lastupdate

9:09:28 PM INFO: Done !

9:09:28 PM INFO: Using mirror link_tvbrowser.giesecke.org/

9:09:28 PM INFO: Downloading 'link_tvbrowser.giesecke.org/main_channellist.gz' to 'C:\Users\NA\AppData\Roaming\TV-Browser\tvdata\tvbrowserdataservice.TvBrowserDataService\main_channellist.gz.new'

9:09:28 PM INFO: Progress: Preparing download ...

9:09:28 PM INFO: Progress: Downloading TV listings...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_ard_base_update_7.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-20_de_zdf_picture00-16_update_2.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-20_de_ard_picture00-16_update_1.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-19_de_zdf_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_ard_more16-00_update_3.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_zdf_more16-00_update_3.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-21_de_ard_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-22_de_zdf_base_update_2.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-22_de_zdf_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_ard_base_update_5.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_zdf_more16-00_update_4.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_ard_more16-00_update_2.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-23_de_ard_picture16-00_full.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-24_de_zdf_base_update_4.prog.gz...

9:09:28 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-25_de_ard_base_update_6.prog.gz...

9:09:29 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-25_de_ard_picture16-00_full.prog.gz...

9:09:30 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-26_de_zdf_base_update_3.prog.gz...

9:09:30 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_zdf_picture00-16_update_1.prog.gz...

9:09:31 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_ard_picture00-16_update_2.prog.gz...

9:09:31 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_zdf_picture16-00_update_1.prog.gz...

9:09:31 PM INFO: Loading link_tvbrowser.giesecke.org/2014-06-27_de_ard_picture16-00_update_1.prog.gz...

9:09:33 PM INFO: Progress: Updating database...

9:09:33 PM INFO: Progress: 

9:09:33 PM INFO: Progress: Calculating new entries in the database

9:09:33 PM INFO: Progress: 

9:10:29 PM INFO: Finishing plugins

9:10:29 PM INFO: Deactivating plugin java.simplemarkerplugin.SimpleMarkerPlugin

9:10:29 PM INFO: Deactivating plugin java.webplugin.WebPlugin

9:10:29 PM INFO: Deactivating plugin java.listviewplugin.ListViewPlugin

9:10:29 PM INFO: Shutting down plugin java.simplemarkerplugin.SimpleMarkerPlugin

9:10:29 PM INFO: Shutting down plugin java.webplugin.WebPlugin

9:10:29 PM INFO: Shutting down plugin java.listviewplugin.ListViewPlugin

9:10:29 PM INFO: Storing dataservice settings

9:10:29 PM INFO: Channel Settings (day light saving time corrections/icons)

9:10:29 PM INFO: Storing window size and location

9:10:29 PM INFO: Storing settings

9:10:29 PM INFO: Storing window settings

9:10:29 PM INFO: Closing TV data base

9:10:29 PM INFO: Quitting
Zuletzt geändert von Agrivaine am 21 Jun 2014, 10:52, insgesamt 1-mal geändert.
Grund: insert "code"-tag

jho

Re: Problems loading the data

Beitrag von jho » 05 Jul 2014, 14:47

I also had the exact same problem downloading data using TVBrowser 3.4 and ShedulesDirect 3.1.2.1 on Windows 8.1.
I was able to get it working again by uninstalling java 8u5 and installing java 7u60. After that everything works as expected.

no_one
Newbie
Beiträge: 2
Registriert: 21 Jun 2014, 03:15

Re: Problems loading the data

Beitrag von no_one » 07 Jul 2014, 23:29

jho hat geschrieben:I also had the exact same problem downloading data using TVBrowser 3.4 and ShedulesDirect 3.1.2.1 on Windows 8.1.
I was able to get it working again by uninstalling java 8u5 and installing java 7u60. After that everything works as expected.
Thanks jho, that works for me as well.

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